Draper SL6 Betriebsanweisung Seite 137
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137CL–Customer Lookup HP–Home Page PIN–Personal Identification Number VI–Visual Invoice
Setup
Account
PrintPrint
PrintPrint
Print
StatementsStatements
StatementsStatements
Statements
ApplyApply
ApplyApply
Apply
PaymentsPayments
PaymentsPayments
Payments
Basic accounts receivable steps
Accounts
Receivable
A/RA/R
A/RA/R
A/R Processing
Customer
A/RA/R
A/RA/R
A/R Setup
Posting Orders at Pickup
Printing Statements
Applying Payments
Applying Adjustments
A/R Reporting
Statement Printers
T
he Accounts Receivable function is available via the
HPHP
HPHP
HP System tab. SPOT
provides the utmost in efficiency with a built-in, fully integrated Accounts
Receivable (
A/RA/R
A/RA/R
A/R) system that makes handling in-house charge accounts simple
and fast.
A/RA/R
A/RA/R
A/R support for both counter and route customers is available. Master
and sub-master accounts are supported to provide individual and consolidated
billing statements. Accounts can be paid by mail remittance or immediately by
Credit Card On File (
CCOFCCOF
CCOFCCOF
CCOF). Everything needed to handle an unlimited number
of account customers is fully integrated into SPOT.
- SPOTSPOT 1
- Contents 3
- Before You 11
- About This Guide 12
- Resources 12
- Conventions 12
- ABBREVIATIONS 13
- SCREEN DESIGN 13
- SELECTION TECHNIQUES 13
- About SPOT 14
- Operating Modes 15
- CENTRAL HOSTING 16
- Getting Around 17
- Home Page 18
- HOME PAGE ELEMENTS 19
- TRANSACTIONS VIEW 20
- PROCESS VIEW 22
- SUMMARY VIEW 23
- GRAPHS VIEW 24
- Visual Invoice 25
- INVOICE MODE 27
- ORDER HISTORY 28
- Security Access 30
- SECURITY MODES 31
- Sequence of Events 32
- Customer 33
- Customer View 34
- GENERAL TAB 35
- DETAILS TAB 36
- REMINDERS TAB 39
- A/R - CC TAB 40
- ROUTE TAB 43
- PROMOTIONS TAB 44
- STATISTICS TAB 45
- Customer Lookup 46
- LAST SELECTED CUSTOMER 48
- LOOKUP-SELECT 49
- Maintenance 50
- Order Production Overview 52
- PRODUCTION STEPS 53
- ORDER EXCEPTIONS 54
- OTHER FUNCTIONS 54
- TRACKING 54
- INTELLIGENT SPLITTING 55
- VISIT HISTORY 55
- Quick Receive 56
- QUICK VIEW 57
- CLAIM CHECK PRINTING 58
- Sample 3" Customer 59
- Quick Ticket 59
- Detail Receive 61
- MODIFIER SELECTION VIEW 64
- KEYBOARD DETAILING 65
- LIKE ITEM CONSOLIDATION 66
- REDETAIL EXISTING ORDERS 66
- PRICING OPTIONS 67
- WARNINGS 67
- PROMISED DATE CALCULATOR 68
- FORMS PRINTING 68
- DETAIL ENTRY METHOD SELECTION 70
- Racking Orders 71
- Order Pickup 75
- CASH DRAWER SUPPORT 79
- CENTRAL CASHIERING 80
- Order Quoting 81
- Merchandise Sales 82
- Order Process Steps 83
- Order Exception 85
- Handling 85
- Item View 86
- MODIFIERS TAB 88
- UPCHARGES TAB 89
- ADJUSTMENTS TAB 90
- ALTERATIONS TAB 91
- COMMENTS TAB 92
- Order View 93
- COUPONS TAB 95
- TAGS TAB 98
- Order Search 99
- Order Search View 100
- Automatic Access 102
- Tags & Lot 103
- Management 103
- Preprinted Tagging 104
- ASSISTED TAG ENTRY 105
- Demand Tagging 106
- Lot Control 107
- LOT PROFILES 108
- MULTIPLE TAG PRINTERS 108
- Lot Manager 109
- CURRENT LOTS DISPLAY 110
- LOT DETAIL DISPLAY 110
- Incentives and 111
- COUPONS AS AN EVENT 113
- COUPONS OVER TIME 113
- EMPLOYEE INCENTIVES 114
- REWARD RULES 114
- Discounts 116
- Surcharge Tax 117
- Sales Tax 117
- Order Assembly 119
- Manual Assembly 120
- Assisted Assembly 120
- Automated Assembly 122
- Route Delivery 123
- Route Manager View 124
- Partial Route Manifest Report 126
- Route Exception Report 126
- PRINTING DELIVERY MANIFESTS 127
- POSTING DELIVERED ORDERS 128
- Stop Maintenance 130
- EDIT EXISTING STOP 131
- REMOVE EXISTING STOP 132
- MOVING STOPS 132
- Customer Route Tab 133
- SPOTmap Route Mapping 134
- STOP IDENTIFICATION 135
- STOP OPTIMIZATION 135
- Accounts 137
- Receivable 137
- A/R Processing 138
- Customer A/R Setup 139
- Posting Orders at Pickup 141
- Printing Statements 143
- STATEMENT HISTORY TAB 144
- STATEMENT PRINTING PROCESS 145
- STATEMENT REPRINTING 145
- Applying Payments 146
- APPLY PAYMENT RULES 148
- Applying Adjustments 151
- A/R Reporting 152
- Statement Printers 152
- Credit Card 155
- Processing 155
- Overview 156
- CC at Order Pickup 157
- CCOF for A/R and Routes 159
- CCOF Batch Payment Exceptions 159
- PAYMENT EXCEPTIONS VIEW 160
- RESOLVING DECLINED EXCEPTIONS 160
- Reporting 163
- Quick Report View 164
- REPORT SPECIFICS 165
- Reports Gallery 166
- Sample Outgoing Detail Report 167
- Report Features 168
- Available Reports 168
- Operational 173
- Utilities 173
- System Utilities Tab 174
- Drawer Check In/Out 174
- CHECKIN VIEW 175
- CHECKOUT VIEW 176
- RECONCILIATION VIEW 178
- Physical Inventory 179
- INVENTORY BY BARCODE 180
- INVENTORY BALANCING 182
- Time Clock 183
- Activity Log 184
- VIEW RESULTS TAB 186
- Menu Function 187
- Menu View 189
- General Functions 189
- Payment Functions 190
- Process Functions 192
- Backups and 193
- Archiving 193
- Backup Considerations 194
- PROGRAM STARTUP WARNINGS 195
- SPOTscan 197
- Operation 197
- INSTALLED APPLICATIONS 199
- SPOTSCAN USE NOTES 199
- SPOT SETUP 200
- SPOTSCAN STARTUP 200
- TOUCH SCREEN DISPLAY ELEMENTS 201
- Order Racking 202
- RACKING TO A SLICK RAIL 203
- INVENTORY 206
- Processing Steps 207
- PROCESSING STEPS VIEW 208
- ADD/MODIFY/REMOVE STEPS 211
- ADD/MODIFY/REMOVE STORES 213
- Ready Orders Backup 214
- USING THE READY ORDERS LIST 216
- FINDING CUSTOMERS QUICKLY 218
- A Typical 219
- Operational Day 219
- Typical Startup Procedures 220
- Typical Shutdown Procedures 220
- Suggested Reports 221
- Inventory and Cash Reporting 221
- PHYSICAL INVENTORY BALANCING 222
- Incoming Detail Report 223
- Outgoing Detail Report 223
- Inventory Balancing View 224
- Physical Inventory View 224
- CASH BALANCING 225
- Quick Reference 229
- Order Production 230
- Exception Handling 236
- ORDER RELATED EXCEPTIONS 238
- Customer Maintenance 240
- EDITING AN EXISTING CUSTOMER 241
- Hardware and 243
- Accessories 243
- Corded BCR 244
- Cordless BCR 244
- Tag Printer 244
- Thermal Printer 244
- Report Printers 244
- Counter-Top Touch Screen 245
- Flat Panel Display 245
- Credit Card Reader 245
- Cash Drawer 245
- High Capacity Backup 246
- Display Poles 246
- Glossary of 247
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